No workplace is immune to trauma, from claims of harassment or bias to large-scale impacts like the pandemic. When we respond well to those in trauma, we build trust that yields increased productivity, engagement, satisfaction, and loyalty.

Katharine Manning, author of The Empathetic Workplace and an attorney with more than 25 years’ experience on issues of trauma and victimization, provided an understanding of the prevalence of trauma and its effect on both the person in trauma and those interacting with them, then gives practical advice on how to support those in trauma in the workplace while protecting yourself from compassion fatigue and not running afoul of legal obligations.

This 50-minute workshop covered how to gain the expertise to respond with calm and confidence to traumas at work, whenever and wherever they arise.

Katharine Manning is the President of Blackbird, which provides training and consultation on issues of trauma and victimization, and the author of The Empathetic Workplace: Five Steps to a Compassionate, Calm, and Confident Response to Trauma on the Job.

She has been an advocate, counselor, and legal advisor for victims for more than twenty-five years, including fifteen years at the Justice Department, where she advised on cases like Madoff, the Boston Marathon bombing, and the Pulse Nightclub shooting. A member of the California bar, Katharine also served as an attorney with the law firm Pillsbury Winthrop in San Francisco, where she represented Fortune 500 companies in class actions, insurance, and media cases.

The Hamilton Law Firm represents employees in their claims against their employers arising from harassment, discrimination, and retaliation in the workplace. The Firm also provides advice and counsel to small business employers on business and employment issues.

For more information, CLICK HERE.